Refund Policy
Last updated: 2026-06-29
Template only — section content is guidance, not legal advice. Have counsel review and replace this copy before going live.
1. Refund window
Whether and within how long an order can be refunded (e.g. before the card ships).
2. How to request
How a customer requests a refund and what's needed.
3. Processing time
How long refunds take and to which method they're returned.
4. Non-refundable
Fees or situations that are not refundable (e.g. after KYC / activation).
5. Contact
Where to send refund questions.